We have fixed the login problems some of have experienced today. Please let us know if you are experiencing any issues.
Regards, Team Digital
Posted Sep 07, 2023 - 16:26 AEST
Update
Dear Stakeholders,
We have identified the root cause of login problems some of have experienced today. We will be able to update you on this solution shortly.
Regards, Team Digital
Posted Sep 07, 2023 - 14:33 AEST
Update
Editors are being supplied a workaround to login whilst a bigger fix is being looked at
Posted Sep 07, 2023 - 09:46 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 09:26 AEST
Update
All wesbites are working but content editors are unable to login to create and update content; workarounds are being looked at
Posted Sep 07, 2023 - 09:25 AEST
Investigating
Dear Stakeholders,
We would like to inform you of an upcoming scheduled security update for our system, which will take place on 2023-09-06 between 5.00 PM and 7.30 PM AEST (Australian Eastern Standard Time).
During this maintenance window, our team will be performing essential updates and improvements to ensure the smooth functioning and security of our system. The updates will include necessary software patches, bug fixes, and infrastructure enhancements, which are crucial for maintaining optimal performance and reliability.
Expected Impact: While we have taken measures to minimize disruptions during this maintenance window, some services may experience temporary unavailability or degraded performance. However, we will make every effort to complete the maintenance as quickly as possible and restore normal operations promptly. We understand the importance of our system's availability to your business operations and apologize for any inconvenience this may cause.
Action Required: We kindly request that you inform your respective teams and stakeholders about this scheduled maintenance update. It is advisable to plan your activities accordingly, considering the potential impact on system access or functionality during the specified timeframe. We recommend completing any critical tasks or transactions beforehand to avoid any disruptions.
We appreciate your understanding and cooperation as we work to enhance our system's performance and security. This maintenance update is an essential step in ensuring that we continue to provide you with a reliable and efficient platform.